Shararat's returns and exchange policy gives you an option to return or exchange items purchased on Shararat’s website for any reason within 15 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. There is one way to return the product to us:
Self-Ship: Since we don't offer a return product pick up to your location. In such cases, we request you to self ship your returns to us and we will credit the shipping costs into your account wallet provided the product meets the return policy and you have shared scan copy of the courier receipt with us.
Once we have received your returned product, we will do a quality check of the product at our end and once product passes the quality check we will credit the amount you paid for the products into the refund mode selected at the time of initiating return request. If the picked up product does not pass the quality check, we shall ship it back to you however all exchanges are subject to stock availability. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain refund and purchase the new item separately.
The following EXCEPTIONS and RULES apply to this Policy:
1) All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.
2) In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well
3) If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
4) If you self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by our Logistics team.